Meet our inspiring member Gunjan Jhamb, the co-owner of Vin Realty Group (https://vinrealtygroup.com.au). With a background in education and psychology, Gunjan brings a thoughtful and client-centered approach to real estate. Her deep understanding of human behaviour, combined with exceptional communication, and problem-solving skills, allows her to connect with clients on a personal level.
Whether you’re buying your first home, upgrading to your dream property, or preparing to sell, she ensures every step is smooth, informed, and tailored to your unique goals. Her clients appreciate not just her market expertise, but her genuine care and commitment to making the experience rewarding and stress-free.
We recently enjoyed interviewing her.
Q. Your background is in education and psychology, how has that shaped your approach to real estate and the way you connect with clients?
A. My educational qualifications and further experience in education and psychology has equipped me with a deep understanding of human behaviour, emotional intelligence, and communication strategies, all of which are essential in helping clients in real estate navigate the complexities of buying or selling property. It helps me guide clients through choices that might otherwise feel overwhelming.
I recognise when clients may feel overwhelmed or anxious and reframe options to make decisions feel manageable and empowering. By using active listening and rapport-building, I create a safe and trusting environment. This tailored, empathetic approach enhances client satisfaction, smooths transactions, and fosters lasting relationships.
Q. Buying or selling property is often one of the most emotional decisions people make. How do you help clients manage both the practical and emotional sides of the process?
A. It is indeed an emotional decision . I recognise when a client is feeling overwhelmed, anxious, or uncertain and respond in a way that’s calming and constructive to them. I’m very structured and transparent. I provide clear timelines, offer data-driven insights to help clients make informed decisions. But I always balance that with empathy, acknowledging that behind every transaction is a personal story, whether it’s a growing family, a life transition, or a long-awaited investment.
Q. What inspired you to start VIN Realty Group, and how is your approach different from other real estate businesses in Sydney?
VIN Realty Group was born from a desire to take our experience of working under a respected and trusted real estate brand and build something more personal, more client-focused, and more values-driven. We had the industry knowledge, the proven systems, and the results, but we wanted to create a space where relationships came first and every client felt genuinely supported.
Our approach is different because we don’t treat real estate as just a transaction. We understand that buying or selling a home is often tied to major life changes, and we’re here to guide people through that with clarity, care, and confidence. We take time to understand each client’s story, tailor our communication to their needs, and offer a calm, structured process that helps them feel in control.
We also bring a boutique mindset to everything we do, we are hands-on, responsive, and deeply invested in every outcome. Our clients know they’re not just a number; they’re working with professionals who genuinely care about their goals and wellbeing. That’s what sets VIN Realty Group apart in Sydney’s competitive market.
Q. As someone who values genuine care and stress-free experiences for clients, can you share a success story where your approach made a big difference in someone’s journey?
A. One of our recent clients was a young professional in her early 30s who had been living with her parents while saving for her first home. She was excited but also nervous, this was her first major financial commitment, and she was stepping into full independence. She had a clear idea of what she wanted: a cozy home close to work, with good transport links and a sense of community. But she was overwhelmed by the uncertain real estate market and unsure about the process.
From our first meeting, we focused on making the experience feel calm and empowering. We made sure she felt emotionally supported, checking in regularly.
We collaboratively found the right property for her, we negotiated a fair price and ensured the process was smooth and stress-free. On settlement day, she told us she felt not just proud, but confident that she had truly stepped into the next chapter of her life. That’s the kind of impact we strive for at VIN Realty Group: helping people move forward with clarity, confidence, and care.
Q. The real estate industry is evolving quickly with technology and market shifts. How do you see the future of property buying and selling, and how is VIN Realty Group preparing for it?
A. At VIN Realty Group, we see this as an opportunity to innovate while staying true to our core values of genuine care and client-first service. We believe the future of property buying and selling will be shaped by three major trends:
1. Digital Convenience: Buyers and sellers increasingly expect seamless digital experiences, from virtual inspections and online contracts to AI-powered property recommendations. We’re investing in smart tools that streamline the process while keeping it personal. For example, we offer virtual walkthroughs, digital document signing, and tailored property alerts to make the journey smoother and more accessible.
2. Data-Driven Decisions: Clients want more than just listings, they want insights. We use market analytics and buyer behaviour data to help clients make informed choices, whether they’re timing a sale or choosing the right suburb to buy in. This helps reduce uncertainty and builds confidence.
3. Human-Centered Tech: While technology is essential, we believe it should enhance but not replace the human connection. Our approach blends innovation with empathy. We use tech to simplify the process, but we’re always available for real conversations, guidance, and support.
At VIN Realty Group, we’re preparing for the future by staying agile, embracing smart tools, and continuing to build strong relationships. We’re not just adapting to change, we are leading with it, ensuring our clients feel supported, informed, and empowered every step of the way.