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Step into the woman you were always meant to be.

At BWB, we don’t just offer coaching, we create transformation. We are a modern ecosystem for ambitious women ready to rise in both life and business, with clarity, confidence, and true balance.

Our approach blends psychology, neuroscience, and cutting-edge strategy to unlock deep, lasting change. Through our life coaching, we help you rewire limiting beliefs, elevate your mindset, and cultivate unshakable confidence, so you can build success without sacrificing your wellbeing. Ambition and wellbeing were never meant to be in conflict. When you are grounded in your sense of self, supported in your mental health, and clear in your purpose, there is no limit to what you can achieve. ‘Be empowered to balance ambition with wellbeing’ is the heart of everything we do, a gentle but powerful reminder that you deserve both success and peace, both growth and rest, both a thriving career and a fulfilling life.

Our business coaching delivers more than strategy, it delivers aligned momentum. From branding and positioning to high-impact marketing and social media growth, we equip you with the tools, insights, and direction to build a business that not only stands out, but supports the life you truly want to live.

What truly sets us apart is our community. We bring together driven, like-minded women in a space designed for connection, collaboration, and support. Through curated events, immersive workshops, and powerful networking experiences, we create opportunities that expand not just your network, but your perspective and possibilities.

This is where ambition meets alignment. This is where success meets wellbeing. This is where you rise, with balance.

Join the movement.

📧 empoweredbwb@gmail.com 

You Don’t Have To Choose

 

There is a lie that ambitious women have been quietly told for a very long time. It sounds something like this: If you want to be successful, you have to sacrifice. If you want to rest, you are falling behind. If you want peace, you must not want it badly enough.

Maybe you have felt it too, that relentless pull between who you are building yourself to be and the woman underneath it all who is simply, quietly, tired.

Maybe you have sat at your desk at midnight, running on cold coffee and sheer will, telling yourself that one day, when things settle down, you will finally breathe. One day, you will slow down. One day, you will feel like yourself again. We are here to gently, lovingly tell you – that day does not have to wait.

This is why Business With Balance exists. Not to slow your ambition. Never that. We see the fire in you and we would never dream of dimming it. BWB was built for the woman who wants to rise; in her career, in her business, in her life; but who refuses to arrive at the top completely depleted, disconnected, and wondering where she went.

We believe something that the world does not always make room for: that success and wellbeing are not opposites. They are partners. And when you nurture both, something extraordinary happens; your ambition becomes sustainable, your confidence becomes unshakeable, and your life becomes something you actually want to live, not just survive.

Here is what we know about you.

You are capable of more than you have probably admitted to yourself. You have ideas that light you up and a vision that keeps you awake, not from anxiety, but from possibility. You are the kind of woman who shows up, who delivers, who holds it all together with both grace and grit. But somewhere along the way, you may have started to believe that rest is a reward you have to earn. That asking for support is a sign of weakness. That you can pour endlessly into your work, your family, your goals and somehow never run dry. You can’t. Nobody can. And you were never supposed to.

Balance is not a destination. It is a practice.

It is the daily, deliberate act of choosing yourself as often as you choose your goals. It is building a business that supports your life, not one that consumes it. It is understanding that a woman who is grounded, healthy, and at peace with herself is not less productive, she is more powerful than she has ever been.

At BWB, we bring together the tools, the wisdom, the coaching, and the community to help you build that kind of life. We blend psychology, neuroscience, and real-world strategy because transformation is not surface-level, it reaches into the beliefs you carry, the stories you tell yourself, and the quiet places where your greatest potential is still waiting to be discovered.

And then there is the community.

There is nothing quite like being in a room, or a conversation, or a shared moment, with a woman who truly gets it. Who has felt what you have felt. Who has questioned herself, rebuilt herself, and chosen herself again. Our community of women is exactly that. Driven, warm, real, and deeply invested in each other’s growth. We do not just network here. We connect. We collaborate. We celebrate. We lift.

Meet Entrepreneur Lence Naumovski

There are some people who radiate positivity, purpose, and passion for life. Lence Naumovski is one of them. A devoted wife, proud mother, and now a visionary stepping into the world of innovation and wellness, her story is one of love, growth, and reinvention.

Recently, Lence and her husband Tony celebrated an incredible milestone, 30 years of marriage, marking their anniversary with a beautiful trip through Europe.

Their love story continues to blossom, mirrored by the joy of their three daughters, two of whom recently tied the knot, while their youngest, Paris, is chasing her Hollywood dreams as a rising actress who just turned 21. “Family means everything to me,” Lence shares. “I love bringing people together, celebrating life’s moments, and spreading good energy wherever I go.”

But Lence’s journey is not just about family, it’s also about forward-thinking innovation. Always drawn to helping others and staying at the forefront of transformation, she has now embraced an exciting new opportunity that merges technology, beauty, and wellness. By combining AI and DNA-based assessments through a groundbreaking new app, this project aims to revolutionise the Beauty, Health, and Wellness industries. What makes it even more remarkable is the collaboration, a partnership between global tech giant Infosys and NSE, one of the world’s leading brands in anti-aging and wellness. Together, they launched a cutting-edge technology platform to market wellness products in India. 

Lence is now on a mission to connect with like-minded visionaries who are ready to embrace innovation and create meaningful impact. “This isn’t just business, it’s about being part of something that can truly transform lives,” she says. Her passion for positive change and her zest for life make her an inspiring example of how we can all evolve, dream bigger, and open ourselves to new possibilities, no matter where we are in life’s journey.

To connect with Lence and explore this groundbreaking venture, reach out and be part of the change she’s helping create. You can email her at lencenaumovski@bigpond.com

Softness as Choice, not Survival

SOFTNESS AS CHOICE, NOT SURVIVAL

By Jacqueline Koloski

https://www.connectingwithjacqueline.com/

For much of my life, I operated in my masculine energy, leading, providing, organising, holding everything together. I became “the strong one.” The capable one, the dependable one and the one who didn’t fall apart. Strength became my identity. While that strength built my life and carried me through seasons that demanded resilience, I eventually realised something important: Strength without softness becomes armour. Armour keeps you safe, but it also keeps you guarded. It signals capability, but not always receptivity. Over time, armour can harden into habit, and habit can quietly distance you from your own tenderness.

My growth has not been about abandoning strength. It has been about allowing softness, but only where it feels emotionally safe. There is a profound difference between collapsing into softness because you are afraid of losing someone, and choosing softness because you trust yourself.

Softness born from fear whispers:

“Please don’t hurt me.”

“I’ll bend so you stay.”

“I’ll quiet my needs to keep the peace.”

Softness born from strength says:

“I am open because I choose to be.”

“I can love deeply and still stand firmly.”

“If this no longer feels aligned, I can step back without losing myself.”

That distinction changes everything. When softness is a survival strategy, it often comes with anxiety, over-giving, and self-abandonment. We soften to avoid conflict. We soften to be accepted. We soften because we fear being “too much.”

When softness is a conscious choice, it carries calmness, it carries discernment and it carries power. Perhaps most importantly, it can be withdrawn without drama. Not as punishment, not as manipulation, but as alignment. When behaviour shifts, when respect wavers, when safety erodes, a woman rooted in self-trust does not collapse, she recalibrates, she observes and she adjusts. There is no explosion, no pleading and no chasing. Just quiet strength. This is secure feminine energy. It is not hard, it is not rigid, it is not defensive, it is deeply self-aware.

It knows when to open.

It knows when to pause.

It knows when to walk.

Softness, when chosen, becomes an offering, not a sacrifice.

I invite you to look within as you explore these questions and see what shows up for you: 

In your relationships, have you softened out of fear of losing someone, or from genuine choice? 

Where in your life have you been “the strong one” for so long that softness feels unfamiliar or unsafe?

Does your strength feel integrated or does it feel like armour?

When you open your heart, does it come with anxiety or calmness?

If someone’s behaviour changed tomorrow, would you feel able to withdraw your softness without guilt or collapse?

What does emotional safety actually feel like in your body?

Are you allowing yourself to be both powerful and tender or do you believe you must choose one?

I’ll leave you with this:

I honour the strength that carried me here.

I release the armour that no longer serves me.

I allow myself to be powerful and tender.

I soften where I feel safe.

I stand firm where I do not.

My openness is not weakness, it is discernment. My love is not desperation, it is choice. I trust myself to know when to open, when to pause and when to walk away. I do not collapse to be chosen. I choose and in that choosing, I remain whole.

Interview With Physiotherapist & Entrepreneur Charu Mahajan

Meet our member, the successful and inspiring Charu Mahajan.

Charu is an accomplished physiotherapist and the founder of Procure Physio (https://procurephysio.com.au), a rapidly growing clinic recognised for its excellence in musculoskeletal, women’s health, and evidence-based rehabilitation services. With extensive clinical experience and a deeply patient-centred philosophy, she has built a practice defined by empathy, precision, and holistic care.

She has special interest in women’s pelvic health, musculoskeletal rehabilitation, and chronic pain management, with a unique approach informed by both clinical expertise and her own lived experience with endometriosis and chronic pain. Her ability to truly understand the physical, emotional, and psychological dimensions of patient care has made Procure Physio a trusted destination for women seeking compassionate, comprehensive treatment.

A strong advocate for education, Charu has been recognised as an APA Mentor (2024)and received a Statement of Appreciation from TAFE NSW for supporting the next generation of allied health team. Under her leadership, Procure Physio has become a finalist in the Local Business Awards for two consecutive years (2024 & 2025) and 2025 finalist in Champion Awards, reflecting its commitment to quality, innovation, and community impact.

Driven by a long-term vision to build a sustainable, values-led healthcare brand, Charu continues to expand her reach, champion preventative care, and create accessible pathways to high-quality physiotherapy across Western Sydney.

We recently enjoyed interviewing her.

Q. What inspired you to become a physiotherapist, and how did your journey lead to starting Procure Physio?

A. My inspiration came from a desire to deliver care that truly respects the patient experience, care that looks beyond symptoms and considers the full physical, emotional, and psychological journey of each individual. During my years working in other clinical settings, I consistently observed limitations such as restricted treatment times, insufficient equipment, and environments that didn’t allow clinicians to provide the level of support patients genuinely needed. I knew people deserved better. Procure Physio was born in 2022 from this vision: a practice where high-quality, evidence-based care is combined with empathy, time, education, and a genuinely holistic approach. Starting as a solo clinician, I built the practice around values of compassion, empowerment, and accessibility, values that now underpin a thriving, growing multidisciplinary team and now we are at Toongabbie and Blacktown, catering to patients across Western Sydney for their physiotherapy.

Q. Physiotherapy is often more than just treatment; it’s about empowering patients. How do you integrate this philosophy into your practice?

A. Empowerment is at the core of our clinical model. We provide extended appointment times to ensure patients are heard, understood, and thoroughly assessed. Every treatment plan includes structured education to help individuals understand the “why” behind their condition, equipping them with the knowledge to actively participate in their recovery. We integrate tailored home-exercise programming, clinical Pilates, and strength-based rehabilitation to support progress between sessions, creating continuity of care. Our approach prioritises collaboration, patients set goals with us, not for them. This shared decision-making builds confidence, autonomy, and long-term resilience. At Procure Physio, we strongly focus on educating women about their Pelvic Floor issues, as the sad part is that most women’s health issues are considered the norm, and women often accept them without questioning them.

Q. What are some of the most common issues you see in your patients, and how do you help them not only recover but also prevent future injuries?

A. As our practice has evolved a lot in past 2 years, I would say it’s hard to pick some issues. To summarise it, let’s categorise our services in 2 separate wings – Musculoskeletal / Sport injuries and Women’s Pelvic Health. Under Musculoskeletal and Sports Injuries, we cover wide range of areas for all joints and muscles – pre and post-surgical rehabilitation, post fracture rehab, tendonitis or tendinopathies – Rotator cu , Achillies, Gluteus etc, Bursitis, all sort of arthritis and the list goes on. Women’s Pelvic Health: Pregnancy and Postnatal Physiotherapy, Musculoskeletal issues during pregnancy – Back pain, Pelvic Girdle Pain, Mastitis, Abdominal Separation, Specific Pelvic Health Issue: Chronic Pelvic Pain, Incontinence, Urgency, Painful Intercourse, Prolapse (Vaginal Heaviness) and so on. Our prevention-focused approach combines hands-on therapy with functional strength training, clinical Pilates, lifestyle education, and personalised exercise programming. By addressing underlying movement patterns, strength deficits, and lifestyle factors, we equip patients with the tools to avoid recurrence and maintain long-term musculoskeletal health.

Q. For people leading busy lives, what simple tips or exercises would you recommend to maintain good posture, mobility, and overall musculoskeletal health?

A. I have moved away from good posture and bad posture theory. I am a strong promoter of movement as our body is designed to move. The problem starts when we spend all our time in one position for hours resulting in muscle imbalances and poor movement patterns. A few highly effective, time-efficient strategies include: Micro-movement breaks every 45-60 minutes to counteract prolonged sitting. Ergonomic Alignment for people working on laptops and desktops by adjusting the monitor to your eye level and keeping the keyboard at a level where your hands are at a 90-degree angle. Allow hips to open up by adjusting the chair heights. Switching between chair, sit to stand desk and gym balls throughout the day to achieve your daily dose of movement. Glute and Core activation, working on routine burst of exercises 10 -15 minutes a day focusing on gluteus and core engagement. Daily walking, one of the most beneficial activities for joint mobility and cardiovascular health. Simple pelvic floor awareness for women, particularly during pre- and post-natal phases. Consistency is far more important than intensity. Small habits performed daily create lasting musculoskeletal resilience.

Q. Where do you see yourself ten years from now?

A. In ten years, I envision Procure Physio as a well-established, multi-location healthcare network known for its excellence, accessibility, and preventative care model. I aim to lead a strong multidisciplinary team that continues to shape women’s health and musculoskeletal rehabilitation across Western Sydney. Personally, I see myself transitioning into a strategic leadership role; mentoring clinicians, enhancing systems, and ensuring the business thrives independently of my day-to-day clinical work. Ultimately, I aspire to build a legacy: a respected healthcare brand that sustains itself, impacts communities meaningfully, and continues delivering exceptional care long after I retire from hands-on practic

Interview With Entrepreneur Vaidehi Patel

Meet our member Vaidehi Patel, a successful and inspirational Entrepreneur and the owner of Arke Chocolatier, a brand known for crafting handmade luxury chocolates infused with love, passion, and premium ingredients.

They specialise in gourmet Belgian chocolate creations paired with Medjool dates, offering beautifully curated Christmas gift boxes along with their signature Dubai Kunafa Bars.

Their flavour range is an indulgent experience for every taste bud: Pistachio Kunafa, Biscoff, Coconut, Raspberry, Orange Zest, Caramel, Peanut Butter, Mango, plus no-added-sugar, low-sugar, and vegan options in selected flavours. Vaidehi’s dedication to quality, creativity, and customer care has made ARKE Chocolatier a rising favourite in the community.

We recently enjoyed interviewing her.

Q. What inspired you to start the brand Arke Chocolatier, and how did your love for chocolate evolve into a luxury business?

A. Arke Chocolatier was born from a deep emotional connection to chocolate and storytelling. Growing up, chocolate was never just a treat for me, it was part of celebrations, gifting, and moments of connection. Over time, that love evolved into curiosity: how flavours, textures, and origins could tell a story.

When I discovered the world of Belgian couverture and premium ingredients, I realised chocolate could be elevated into an experience, not just a product. Arke was created to honour craftsmanship, culture, and intention, transforming a lifelong passion into a luxury brand that feels meaningful, indulgent, and memorable.

Q. Your creations blend tradition with innovation – Belgian chocolate and Medjool dates to your signature Dubai Kunafa Bars. How do you approach flavour creation, and what inspires your combinations?

A. My approach starts with respect for tradition and curiosity for innovation. I’m inspired by Middle Eastern flavours, global travel, and cultural nostalgia, then I reinterpret them through a modern chocolate lens.

For example, pairing Belgian chocolate with Medjool dates felt natural because both are rich, layered, and deeply rooted in heritage. The Dubai Kunafa Bar was inspired by iconic regional desserts, reimagined in a refined, contemporary way. Every flavour begins with a story and ends with balance, nothing overpowering, everything intentional.

Q. Quality and inclusivity clearly matter to you, with vegan, low-sugar, and no-added-sugar options. How do you balance indulgence with mindful choices in a competitive gourmet market?

A. I believe indulgence and mindfulness don’t have to be opposites. Luxury today is about choice, transparency, and how a product makes you feel, not just how it tastes. At Arke Chocolatier, we focus on premium ingredients and thoughtful formulation, so even our vegan or low-sugar options feel rich and satisfying. By prioritising flavour integrity and quality over shortcuts, we create chocolates that allow people to indulge consciously, without compromising on pleasure or standards.

Q. Entrepreneurship often comes with unseen challenges. What were some of the biggest obstacles you faced while building Arke Chocolatier, and what mindset shifts helped you move through them?

A. One of the biggest challenges was learning to trust the process especially in the early stages when growth is slow and everything feels uncertain. Building a luxury brand requires patience, consistency, and resilience, often behind the scenes. The mindset shift that helped most was moving from perfection to progress. I learned to embrace learning curves, ask for help, and see challenges as refinement rather than failure. Once I stopped rushing outcomes and focused on alignment and quality, the brand began to grow more organically.

Q. As a woman entrepreneur, what advice would you give to women who want to turn a creative passion into a profitable, sustainable business?

A. Start by believing that your creativity has value, commercial value. Too often, women downplay their ideas or wait for permission. You don’t need to know everything at the start; you need clarity, commitment, and courage to begin. Invest in learning the business side of your passion, set boundaries, and don’t be afraid to price your work confidently. Most importantly, build something that aligns with your values. When passion and purpose meet strategy, sustainability follows.

Feel free to connect with her on Instagram:

https://www.instagram.com/arke_chocolatier/

The Burnt Toast Theory

Have you ever had one of those mornings where something small goes wrong, like burning your toast, and it sets the tone for your whole day? You might feel frustrated, irritated, or think, “Great, what else could go wrong?” But what if that burnt toast wasn’t just a random mishap, but a tiny nudge from the universe steering you away from something worse? Enter The Burnt Toast Theory.

What is the Burnt Toast Theory?

The Burnt Toast Theory is a mindset, a simple but powerful idea that suggests when something doesn’t go according to plan, no matter how big or small, it may actually be saving us from something worse or redirecting us toward something better. The name comes from the idea that if you burn your toast and have to make another one, that few minutes’ delay might have unknowingly helped you avoid a car accident, a bad encounter, or something you’ll never even know about.

It’s not about superstition, but about perspective. It’s a reminder that delays, disruptions, and disappointments might not be punishments or failures. They might be protection or preparation.

The Psychology Behind It

At its core, the Burnt Toast Theory is a cognitive reframing tool. Instead of seeing inconveniences as purely negative, it invites us to reframe them as potential blessings in disguise. Psychology tells us that the way we interpret events significantly impacts how we feel and respond. By adopting this mindset, we can reduce anxiety, frustration, and the spiral of negative thinking.

It’s similar to the concept of cognitive behavioral therapy (CBT), challenging unhelpful thoughts and replacing them with more constructive interpretations. Believing that “things are working out for me, even when it doesn’t feel like it right now” creates a sense of trust and calm in uncertain moments.

Real-Life Examples

  • Missed a flight? Maybe you avoided a stressful situation or an unforeseen problem.
  • Didn’t get that job you wanted? It could be because a better, more fulfilling opportunity was waiting down the line.
  • Your project got delayed? It might end up being more successful because of the extra time and clarity gained.

While we may not always see the immediate “reason” for the burnt toast moment, the theory gives us permission to let go of the need for control and perfection.

Why It Helps Us Feel Better

  1. Restores a sense of meaning: When things don’t go our way, we often feel powerless. The Burnt Toast Theory helps us believe there’s purpose even in the chaos.
  2. Reduces stress: Instead of reacting with anger or panic, we shift to a mindset of acceptance and curiosity.
  3. Cultivates resilience: Seeing setbacks as setups for something better makes us more adaptable and emotionally strong.
  4. Builds trust in timing: It reminds us that not everything needs to be figured out right away. Sometimes, life’s reroutes are necessary.

How to Practice It

  • Pause and reframe: When something goes wrong, ask, “What if this is actually working for me?”
  • Reflect on past experiences: Think of times when something didn’t work out, but led to something better.
  • Stay open: Embrace detours as part of the journey rather than deviations from the plan.
  • Practice gratitude: Even if the toast is burnt, be thankful for the lesson or the unseen protection.

In Conclusion

The Burnt Toast Theory won’t stop life’s challenges from happening, but it can change the way we respond to them. It’s a comforting reminder that not everything is supposed to go smoothly and that’s okay. Sometimes the burnt toast is just toast. But sometimes, it’s the universe saving us in ways we may never fully understand. And that thought alone can make us breathe a little easier on even the most chaotic days.

So next time something small (or big) doesn’t go your way, just smile and say, “Maybe that burnt toast just saved my life.”

The Beliefs Behind Our Unfinished Ideas

By Jacqueline Koloski

(https://www.connectingwithjacqueline.com/)

This month, I want to explore something that many of us experience: stopping ourselves from seeing an idea through because we don’t see results quickly enough, or not seeing the results we expected. Have you done this before? I know I have. The thing is time will continue and life will continue on and before you know it, it could be 6 months, 2 years or 5 years later and you think to yourself: “I should have started that thing I was going to. If I had, who knows what different course my life would have taken.” Getting started on your dreams and goals requires action to gain momentum. It takes movement and consistency even if you don’t see results straight away. 

Remember that idea that lights you up inside, one that brings joy, excitement, and maybe even a little fear?  Did you take action toward it, or did you quietly set it aside? If you haven’t taken action, it’s worth pausing to ask yourself, why? Could there be a belief sitting quietly underneath, holding you back from bringing that idea to life?

Take a moment now and think of one idea you’ve had. It could be a business idea, a creative spark, a personal project, a career shift, or even a travel dream. Picture it right there in front of you. Now, take a deep breath. Look inward, into that space of knowing, your intuition and gently ask: “Why didn’t I do that? Why didn’t I take action? Why didn’t I keep going? What stopped me?”

There’s no need for judgment here. This is about gentle awareness and acknowledging that there may be a belief beneath the surface quietly shaping your choices. Once you see it, you have the power to change it. I’ve been reflecting on the many ideas I’ve had, I;ve started but never completed, and it suddenly became so clear: “I was waiting to see results before I fully committed.” Crazy right! 

I needed proof that if I do the steps and take action on my idea, dream, project or creative idea before continuing or before even starting. This unconscious belief has quietly held me back more than once. Yet, this awareness feels like a precious gift. It’s allowed me to see the belief, name it, and choose to release it. My inner world feels lighter for it and freer. We all have beliefs running through every part of our lives. Bringing them to light gives us the chance to shift them, to realign with who we truly are and what we’re here to create.

If there’s an idea you would love to bring to life, here are some reflective questions to help you uncover what might be holding you back:

How do I feel about this idea? Joyful? Scared? Both?

Do I feel any excitement about it? Does my heart expand at the thought of doing this?

If I took action on this idea, what would that look like? How much time or energy would it require, realistically?

When I think about this idea, what beliefs arise? (For example: I don’t have time…I don’t have funds…Other people are already doing this…I don’t know how.)

What results am I hoping for with this idea?

If I knew this idea would bring the results I wanted, would I do it? Why or why not?

These questions may seem simple, yet there’s power in their simplicity. When we start anything new we start with one small step and when we are consistent, we then  build momentum which helps us to keep going. Eventually we will see results from the steps we take. Trust the process. Start today, start right where you are: look within, see the belief that is holding you back, acknowledge it and take that first step. You got this.

“Every belief you uncover is an invitation to expand. What you bring to light, you can transform.”

Interview With AI Startup Founder Dishaa Jain

Meet our new member, the dynamic Dishaa Jain, founder of Envisyo (https://envisyo.ai), a company transforming how businesses operate through the power of Digital and AI solutions. Dishaa is redefining efficiency and innovation in the business world. At Envisyo, she and her team create intelligent systems that work around the clock, answering customer queries, processing requests, and booking appointments seamlessly. Her mission is simple yet profound: to help businesses do more with less by giving them back their most valuable resource, time. 

With her sharp entrepreneurial spirit and forward-thinking approach, Dishaa is helping companies embrace the future with confidence and ease. Her story is one of passion, innovation, and purpose, a perfect blend of technology and human insight.

We recently enjoyed interviewing her. 

Q. What inspired you to start Envisyo.ai, and how did you identify the need for AI solutions like chatbots and voice assistants specifically for SMEs?

A. I have been in digital transformation since 2018. I graduated with a Computer Science degree. I have been in technology for decades now. In Australia alone, I have implemented $50Mil+ in combined program value on large scale digital transformation serving Australians especially in healthcare. 

It was 10 PM, when I received a WhatsApp message from my Beauty therapist. She was booking an appointment. Long story short, she was booking someone else’s appointment with me. Apparently, she forgot who that customer was. Two problems here: 1) Bad & delayed customer experience. Worse she forgot who that customer was. 2) She was booking appointments at 10 PM instead of spending time with her family or having some ‘me time’. Spontaneously, I told her you need an AI Receptionist, we laughed then, but when I implemented one, it not only gave her time back, but excelled in customer experience. Her customers now book appointments instantly while she is busy serving her current customer. She now boasts about having an AI Receptionist that works 24/7.

Artificial Intelligence has been available for years, however over the last couple of years it has opened significant opportunities for Small/Medium and Non-profit Organisations and that’s when I knew that this technology can be a real benefit. The Chatbots and AI Voice Assistants can be implemented as your business companion especially for the Solo-entrepreneurs. You can now have a Chatbot with your tone and branding, answering questions and booking appointments with your customers. One of the biggest advantages is that it gives your business a presence  24/7. Imagine having the ability for a customer to book an appointment at 3 AM for your services. 

Q. Many small and medium businesses still see AI as something “complex” or “expensive.” How does Envisyo.ai simplify and make AI accessible for them?

A. That is very true! Envisyo.ai believes in solving customer problems. It’s not a one size fits all strategy. Rather, we work with customers and understand which solution is going to maximise benefits for their client. Envisyo educates customers ensuring responsible and customer centric implementations. We make sure that the entire customer journey is seamless and beneficial for our clients. In many cases the ROI is covered within 6 months of implementation. Remember the time that you get back to is also a Return on Investment (ROI). 

Q. With the rapid evolution of AI tools and technologies, how do you stay ahead of trends and ensure your solutions remain innovative and future-ready?

A. “Live as if you were to die tomorrow. Learn as if you were to live forever.” – Mahatma Gandhi. I am passionate about learning and innovating. I keep myself well informed through continuous learning in my field of “Emerging Technology” by various courses, working with mentors and meeting and exploring with people in tech. My clients are my biggest motivation to continue innovating. They come up with requirements and push me to think of creative and innovative solutions. Personally, it has been a thrilling experience for me, something that has now become an addiction.

Q. Can you share a success story or case study where your AI solutions made a significant difference to a client’s business operations or customer experience?

A. Since I have already shared a success story, I will share a case study. 

A rapidly growing SME in the Real Estate industry faced challenges managing high call volumes and identifying quality leads, especially with interest rate cuts. To address this, we deployed a custom AI Voice Assistant capable of answering calls 24/7, engaging prospects in natural conversations, and intelligently pre-qualifying leads based on specific business criteria (e.g. customer with pre-approvals from banks). The AI Voice Assistant seamlessly handled inbound inquiries, asking targeted questions to assess prospect needs, budget, and urgency. Qualified leads were instantly routed to the sales team, while less promising calls received helpful information or self-service options. This voice-driven automation not only captured every lead but also eliminated time spent on unqualified prospects.

Within three months, the client saw a remarkable 50% increase in qualified leads and a 60% reduction in response time. The sales team could now focus solely on high-potential opportunities, resulting in faster conversions and a measurable boost in customer satisfaction. Customers appreciated the prompt, human-like engagement and the ability to get instant answers after hours.

By integrating an AI Voice Assistant, the SME streamlined operations, grew lead quality, and elevated customer experience demonstrating how AI can be a game-changer for small businesses seeking scalable and effective solutions. 

Q. As a woman founder in the tech industry, what challenges have you faced and what advice would you give to other women aspiring to build tech-driven businesses?

A. I often get asked this question. Honestly, I don’t see any limitations for Women in any field not just Tech. I believe, women are not less than men, on the contrary they have better Leadership skills. And in today’s time where you can use Technology to your advantage, it is the Soft and Leadership skills that you need as an entrepreneur. For aspiring women, all I can say is “Believe in yourself, if you don’t believe in yourself, no one else will.”

The other two important things are 

1) Be Authentic. It’s ok if you don’t know something, admitting it will only create trust. 

2) Be a life-long learner. “Anybody who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young.” – Henry Ford. So let’s choose to stay young.

In Bloom: Spring 2025 Fashion Issue

There’s something truly magical about spring, the way nature awakens in a burst of colour, the air feels lighter, and every corner seems to hum with possibility. It’s the season of blossoming, not just for flowers, but for hearts, dreams, and style.

As the world outside turns into a canvas of pastels and petals, our inspiring members mirror that beauty through their vibrant spring fashion. Flowing floral dresses, bright hues of yellow, blue etc and delicate accessories come together to celebrate femininity, confidence, and joy. Each outfit tells a story, of grace, individuality, and the radiant energy that blooms when women come together to uplift and inspire one another.

Spring reminds us that growth is beautiful, change is natural, and joy is contagious. Seeing our community embrace the season with such elegance, charm, and positivity fills the heart with gratitude. Here’s to fresh beginnings, blooming connections, and the timeless beauty that shines from within, brighter than any flower in the garden. 

Many thanks to:

Eesha Boutique

Au Gallery Boutique

Usana Australia

The purpose of our fashion features, photoshoots, online magazine issues etc, (in collaboration with She Magazine) is to empower and uplift women through fashion and make them feel confident about themselves. Another purpose is to provide a platform for women in the fashion & beauty industry to showcase their talents, skills and products.