Meet our new member, the inspiring and successful Shynitha.
Shynitha is the founder of Springle Robotics (https://springlerobotics.com.au/), based in Sydney. Springle is focused on bringing service robotics into hospitality, helping restaurants and cafés improve efficiency and enhance customer experience through smart automation. Their robots assist with tasks like food delivery and table clearing, allowing teams to focus more on service while technology handles repetitive work.
Shynitha started Springle driven by her passion for building solutions at the intersection of technology and real-world impact. Recognising that hospitality is one of the most demanding industries to operate in, she believes robotics can become a practical tool to help businesses run more smoothly while creating a better experience for both staff and customers.
Currently in the early growth phase, she is working closely with venues, running pilot programs, and introducing robotics to the Australian hospitality market.
Building a company from the ground up has been both challenging and incredibly energising for her, and she is excited to be part of a community of women who are creating and leading their own ventures. She looks forward to learning from others and supporting one another along the way. Shynitha also welcomes connections with restaurant or café owners, as Springle is currently offering one-month free pilot programs.
We recently enjoyed interviewing her:
Q. What inspired you to start Springle Robotics, and what moment made you realise that hospitality was the perfect industry for this innovation?
A. Springle Robotics was inspired by a deep desire to build something meaningful at the intersection of technology and human experience. It represents a return to a vision I’ve carried for a long time — one that stayed with me even as life took different turns. At some point, I chose to stop waiting and start creating, bringing together my experience, curiosity, and sense of purpose. Some inspirations quietly shape your path. Springle is a reflection of that — built with intention, resilience, and heart.
Hospitality became a natural starting point because the impact is immediate — enhancing service and customer experience. But our vision goes beyond that, with solutions across healthcare, logistics, retail, and corporate environments. We already have some solutions in these spaces. You can refer to our website for more details. Hospitality is where the value is most visible — but it’s only the beginning.
Q. Introducing robotics into traditionally people-driven spaces like restaurants can be challenging, how have businesses and staff responded to this shift so far?
A. In Australia, adoption is still at an early stage, so some hesitation is expected — especially around investment and real-world value. At Springle Robotics, we’ve addressed this by removing the risk entirely. We don’t just sell robots; we partner with businesses to assess their space, optimise the setup, and run a tailored two-week free pilot.
This allows teams to experience the benefits firsthand — improved efficiency, smoother operations, and a unique customer experience. In most cases, once businesses see the impact in their own environment, the value becomes very clear. What starts as curiosity quickly turns into confidence. Robotics isn’t about replacing people — it’s about elevating human experience. At Springle, we’re building technology that works quietly so people can focus on what matters most.
Q. As a founder in the early growth phase, what have been some of the biggest challenges you have faced, and what lessons have shaped your leadership style?
One of the biggest challenges has been building something new in a market that is still evolving. Early on, it’s less about selling and more about building trust and awareness.
That journey has taught me resilience and patience — to stay consistent even when traction takes time. It’s also shaped my leadership to be more partnership-driven, focusing on understanding customer needs and creating real value rather than just offering a product. Ultimately, it’s reinforced that strong leadership comes from clarity of purpose, adaptability, and quietly believing in what you’re building.
A. How do you see service robotics transforming the future of hospitality in Australia over the next 5–10 years?
Over the next 5–10 years, service robotics will move from novelty to necessity in Australian hospitality.
With ongoing labour challenges and rising customer expectations, robots will support teams, improve efficiency, and enhance overall experience — not replace people. Instead, they’ll take on repetitive tasks, allowing staff to focus on more meaningful customer interactions. Early adopters will lead the way, and robotics will soon become a standard part of modern hospitality operations.
Q. Being part of a growing community of women entrepreneurs, how important has that support network been in your journey, and what advice would you give to other women looking to build in tech?
A. Being part of this community, even as a recent addition, has been really valuable. Building something in tech can feel quite solitary at times, so having a space to connect, share experiences, and learn from others on a similar journey makes a real difference. What I appreciate most is the openness — the willingness to support, exchange ideas, and celebrate each other’s progress.
My advice to women looking to build in tech would be to start before you feel completely ready. You don’t need to have everything figured out — clarity comes through action. And just as importantly, find your community. Because when you combine courage with the right support system, you become far more capable than you think. Be awesome to each other!
Business With Balance 